Privacy Policy

This Privacy Policy (hereinafter referred to as "Policy") outlines how ATA Healthcare Private Limited (hereinafter referred to as "Company," "us," "we," or "our") collects, uses, protects, and shares your personal information when you access and use our website, https://xpcures.com/ ("Website"), the XPCURES application ("Application"), and the services managed by the Company. This Policy applies to all users ("Users," "you," or "your") of the Website, Application, and related services. By using our Website or Application, you consent to the collection and use of your data as described in this Privacy Policy. We are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care and in accordance with applicable data protection laws.

We collect various types of personal information from Users, including but not limited to contact details, medical history, and other data necessary for providing our services effectively. This information is collected when you register on platform, use our services, or interact with our Website and Application. We may also gather information through cookies and similar technologies to improve the user experience, analyze site usage, and offer personalized services. All personal data is stored securely and processed in compliance with data protection laws. We do not share your personal information with third parties unless required by law or for the purpose of delivering the services you have requested.

This Privacy Policy outlines the types of personal information that is received and collected by xpcures and how it is used.

1. Data Collection

We collect personal information from users to ensure a seamless experience. This includes:

Personal Details: Name, age, contact information (phone number, email).

Location Data: Real-time location for nurse tracking and providing accurate service.

Verification Data: ID proof, certifications, and other verification documents from nurses to ensure service quality and security.

Profile Information: Photos, qualifications, and work history for nurses; basic personal info for patients.

2. Use of Information

All collected data is used solely for the purpose of providing and improving our services. This includes:

Patient Information: Used to match with available nurses, confirm bookings, and allow real-time tracking.

Nurse Information: Used to verify credentials, match with patients, and facilitate shift selection and payments.

Location Data: Used to track nurses in real-time and provide patients with accurate arrival estimates.

3. Data Protection

We prioritize data security and ensure that all personal information is stored securely. We implement strict access controls and encryption protocols to prevent unauthorized access, disclosure, or misuse of data.

4. No Data Sharing with Third Parties

xpcures does not sell, rent, or share any personal information with third parties for marketing purposes. Data is only shared with authorized parties involved in the service delivery, such as nurses and patients, and only to the extent necessary to complete the booking and service.

5. User Consent

By using xpcures, users consent to the collection and use of their personal information as outlined in this policy. Users can update their personal information or withdraw consent at any time by contacting our support team.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After this period, the data will be securely deleted.

7. User Rights

Users have the right to:

Access and review the personal information stored by xpcures.

Request corrections or updates to inaccurate data.

Request the deletion of their data, subject to any legal obligations.

Withdraw consent to data collection at any time.

8. Security Measures

xpcures uses the latest encryption technologies and security protocols to protect all sensitive information, including contact details, personal data, and payment information. Regular audits and updates are performed to ensure the highest standards of data protection.

9. Location Tracking

Location data is collected solely to provide real-time tracking of nurses and ensure accurate service delivery. This information is used only during the active service period and is not stored beyond the service completion.

10. Updates to Privacy Policy

xpcures may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Users will be notified of any significant changes through the app or via email.

11. Contact Information

If you have any questions or concerns regarding your privacy or the handling of your personal data, please contact xpcures’s support team at support@nurse-mate.com.

Note: This Privacy Policy ensures transparency and provides assurances that all data collected is kept secure and used only for service purposes.